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Engagement with stakeholders

.This is the relationship that Cemig has with all stakeholders, such as investors, customers, the community and the press.

In search of further improving our activities, we are always in tune with development and technology strategies. In 2017, our stakeholder engagement plan was reassessed by a multi-functional group of employees, validating concepts and practices to be adopted in our company, in the relationship with stakeholders.

The identification of appropriate stakeholder management strategies can bring numerous benefits to our business at Cemig. Some of them are:

  • Anticipate trends and relevant issues;
  • Enhance credibility and transparency;
  • Allow the creation of synergies;
  • Highlight opportunities for business improvement;
  • Contribute to obtaining the “social license” in order to operate;
  • Assist in improving the Company’s image and brand;
  • Minimize risk in Cemig’s relationship with stakeholders;
  • Raising investor confidence.

But what are stakeholders?

This is one of the terms used in several areas such as project management, media, administration and software architecture regarding the interested parties that must be in compliance with the corporate governance practices implemented by a company.

Considering this concept, some steps have been defined for our engagement process:

  • Identification of different stakeholder groups;
  • Definition of high priority stakeholders;
  • Understanding of their needs and expectations;
  • Establishing commitments and relationship frameworks;
  • Development and implementation of tools for process assessment and improvement;
  • Disseminating of the lessons learned.

Therefore, the stakeholders identified as high priority were:

  1. Employees, outsourced staff, subcontractors and interns;
  2. Financial Community – Financial Entities, Shareholders and Investors;
  3. Customers – residential consumers, rural, commercial, industrial and public power.
  4. Companies/Corporate Community – Brazilian companies of generation, transmission and distribution of energy, companies of Cemig Group;
  5. Suppliers;
  6. Press;
  7. Civil Society – Associations, Unions, Social Movements, Third Sector Organizations, Municipalities, Associations, Scientific Community, Political Parties, International Institutions;
  8. Local Communities;
  9. Government and Public Agencies.