{"id":681,"date":"2026-04-30T10:54:28","date_gmt":"2026-04-30T13:54:28","guid":{"rendered":"https:\/\/www.cemig.com.br\/en\/?page_id=681"},"modified":"2026-04-30T10:54:45","modified_gmt":"2026-04-30T13:54:45","slug":"ombudsman","status":"publish","type":"page","link":"https:\/\/www.cemig.com.br\/en\/corporate-social-responsibility\/global-compact-specific-themes\/ombudsman\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Ombudsman<\/h1>\n\n\n\n<p>The ombudsman exists to ensure customer support and promote excellence in customer service. It is a recurring channel, that is, it analyzes complaints and demands from customers who, for whatever reason, did not have a satisfactory solution in the first level service channels.<\/p>\n\n\n\n<p>Furthermore, Cemig\u2019s Ombudsman also welcomes accusations, suggestions and compliments.\u00a0<a href=\"https:\/\/cemig.com.br\/ouvidoria\">To get in touch, visit our page in Portuguese.<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ombudsman The ombudsman exists to ensure customer support and promote excellence in customer service. It is a recurring channel, that is, it analyzes complaints and demands from customers who, for whatever reason, did not have a satisfactory solution in the first level service channels. Furthermore, Cemig\u2019s Ombudsman also welcomes accusations, suggestions and compliments.\u00a0To get in touch, visit our page in Portuguese.<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":227,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-topicos.php","meta":{"_acf_changed":false,"footnotes":""},"tipo-de-conteudo":[],"class_list":["post-681","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ombudsman - Cemig en<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cemig.com.br\/en\/corporate-social-responsibility\/global-compact-specific-themes\/ombudsman\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsman - Cemig en\" \/>\n<meta property=\"og:description\" content=\"Ombudsman The ombudsman exists to ensure customer support and promote excellence in customer service. 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